Remember that time your company misplaced over $100,000? Someone in your company stored assets in a basement, then moved on from the company, and left no record of this logistical change? Ford does. And all it took to find it was a building demolition. Before the Ford Product Development Center in Dearborn, Michigan got demolished,…
While some business operations work well when they are decentralized, receiving and deploying IT hardware isn’t one of them. Decentralized receiving leads to all kinds of problems, including: Lack of control and consistency in recording new inventory Ongoing tracking and accuracy problems if hardware isn’t captured at the start Overprovisioning of hardware and software…
A recent rainy weekend here in Michigan gave me some time to catch up on some industry reading. I had been anxious to review Deloitte’s Global Survey on ITAM. It was really perfect timing as we are just now starting a series of meetings about our strategic plan for 2022 and this insight is helpful…
I read a recent Gartner report on 3 Steps to Improve IT Vendor Management and decided to add my two cents. As an ITAM managed services provider, I know a thing or two about the topic, too. You need IT vendors According to Gartner, “Relationships with strategic vendors are increasingly key to business performance.” I…
The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together. Business backbones Amazon, long known for its logistics, is dependent on control systems. So…
How confident are you that you are correctly managing your ITAD (IT Asset Disposition)? If you have a vendor who manages ITAD for you, how confident are you that your vendor is correctly managing it? In either case your answer should be, “100%” because if not, you could be opening yourself up to a host…
Peter Drucker was one of the most influential business thinkers in the 20th century. He worked with many of the captains of industry including Jack Welch of GE; Alfred Sloan of General Motors; Tom Watson of IBM; Bill Hewlett and Dave Packard of HP; and many others. His ideas are still foundational to our best…
Hardware asset management can be one of the toughest challenges for businesses to manage these days. With employees working remotely, tracking and managing assets is more cumbersome than before. Plus, if your main business isn’t tracking and managing hardware assets, it makes sense to find someone whose sole expertise is. This is why many companies…
If your hardware asset management feels out of control, it might be time to get help. The questions below will help you identify if you’re ready to look into an IT managed services solution. Are you looking to: Digitally transform your infrastructure? Get more out of ServiceNow? Be able to track managed services in ServiceNow?…
Every company who owns assets knows the importance of conducting IT hardware audits, but the problem is, most times it’s hard to do right, your staff is stretched already, and you’re working with bad data. Issues like ghost assets, bad process controls, human error, etc. make it impossible to create the foundation you need for…
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