Posts Tagged ‘ITAD’
Why Settling for Poor Customer Service in ITAD is No Longer Acceptable
Introduction For decades, the IT asset disposition (ITAD) industry has been plagued by low expectations. Many organizations have come to view poor customer service as “normal” in this space—a relic of the past, when ITAD was little more than a person with a truck hauling away old equipment. Today, the IT landscape and the stakes…
Read MoreThe Vendor’s Perspective to Improve IT Vendor Management
I read a recent Gartner report on 3 Steps to Improve IT Vendor Management and decided to add my two cents. As an ITAM managed services provider, I know a thing or two about the topic, too. You need IT vendors According to Gartner, “Relationships with strategic vendors are increasingly key to business performance.” I…
Read MoreLifecycle Best Practices: Maximize Hardware Resale and Ensuring Proper Disposal
IT assets are like new cars – they begin depreciating from the first day. Still, there often is some value left when it comes time to retire your hardware. While maximizing that remaining value is important, it’s not the only consideration: Security and compliance also must be maintained. Effective ITAD is less about sales…
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